Shipping Policy

We want your candles to arrive safely and without unnecessary delay.

Processing & Shipping Times:

Processing Time
Orders are carefully packed and shipped within 1–2 business days of purchase.

Shipping Method
Orders are shipped via USPS Priority Shipping.

• Free Shipping: Enjoy free USPS Priority Shipping on orders of $150 or more.
• Shipping Locations: We currently ship within the U.S. only.

Tracking Your Order:  
Once your order ships, you’ll receive a tracking number by email so you can follow its progress.

Shipping Protection with Route
For added peace of mind, Route Package Protection is available at checkout.

If your order is lost, stolen, or arrives damaged and you purchased Route Protection, you can file a claim through Route for assistance with a replacement or refund at: https://claims.route.com

If you need help with your order, contact us at Support@BlackCultureCandles.com.