Black Culture Candles | Shipping Policy

At Black Culture Candles, we know that waiting for a package can feel like waiting for the warmth of a familiar scent to fill your space. That’s why we’re committed to getting your candles to you quickly and safely, so you can begin your Scent Journey without delay.

Processing & Shipping Times

📦 Processing Time: Orders are carefully packed and shipped within 1–2 business days of purchase.

🚚 Shipping Method: We use USPS 2-Day Priority to ensure your order arrives as swiftly as possible.

📍 Shipping Locations: We currently ship within the U.S. only.

📩 Tracking Your Order: Once your order ships, you’ll receive a tracking number to monitor its journey to your doorstep.

Shipping Protection with Route

For added peace of mind, we offer Route Package Protection at checkout. This optional service ensures that your order is covered in the rare event of loss, theft, or damage during transit.

✅ If your order arrives damaged or goes missing, simply file a claim with Route for a quick replacement or refund at: https://claims.route.com

We appreciate you being part of our Scent Journey and can’t wait for your candles to bring joy, culture, and connection into your home. If you have any questions, feel free to reach out to us at Support@BlackCultureCandles.com.