Privacy Policy

Effective Date: March 7, 2025

At Black Culture Candles, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, purchase our products, or engage with us online.

1. Information We Collect

We collect personal and non-personal information to enhance your experience and improve our services. This includes:

a. Information You Provide

• When You Make a Purchase: Name, email address, shipping and billing address, payment details, and phone number.
• When You Subscribe to Our Newsletter: Name and email address.
• When You Contact Us: Any information you voluntarily provide in messages, emails, or customer support inquiries.

b. Information We Collect Automatically

When you visit our website, we may automatically collect:

• Device Information: Browser type, IP address, and operating system.
• Usage Data: Pages visited, time spent on pages, and interactions with our site.
• Cookies & Tracking Technologies: We use cookies to enhance your browsing experience, track preferences, and analyze site traffic. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:
✅ Process and fulfill orders, including shipping and customer service.
✅ Send order confirmations, updates, and customer support responses.
✅ Improve our website, products, and customer experience.
✅ Provide personalized recommendations based on browsing and purchase history.
✅ Send marketing emails, special offers, and newsletters (only if you opt-in).
✅ Protect our website from fraud, security threats, or unauthorized access.

3. How We Share Your Information

We never sell or rent your personal data. However, we may share your information in the following cases:

• Service Providers: We work with trusted third-party partners (e.g., payment processors, shipping carriers) to complete transactions.
• Legal Requirements: If required by law or necessary to protect our business, we may disclose information to legal authorities.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data, including:

• SSL encryption for secure transactions.
• Restricted access to personal data within our team.
• Routine security checks to prevent unauthorized access.

5. Your Rights & Choices

You have the right to:
🔹 Access, correct, or delete your personal data.
🔹 Opt-out of marketing emails by clicking “unsubscribe” at the bottom of our emails.
🔹 Disable cookies in your browser settings.
🔹 Request a copy of your data or ask us to delete it by contacting [Your Email Here].

6. Third-Party Links & Services

Our website may contain links to third-party sites (e.g., social media, payment processors). We are not responsible for their privacy practices, so we encourage you to review their policies.

7. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted here with an updated Effective Date. Continued use of our website after changes means you accept the updated policy.

8. Contact Us

For questions about this Privacy Policy, contact us at:
📧 info@BlackCultureCandles.com