Pre-Order Terms & Conditions

Welcome to the pre-order page for our Eclipse Candle! We're thrilled to offer you an opportunity to secure this limited edition candle. By placing a pre-order, you agree to the following terms and conditions:

1. Pre-Order Period: Pre-orders for the Eclipse Candle are open until April 8. Orders placed after this date will not be guaranteed availability of the product.

2. Production and Shipping: Each Eclipse Candle is individually handcrafted with care. Pre-ordered candles will be shipped out by April 30. We will keep you informed about your order status and provide tracking information once your candle is dispatched.

3. Payment: Full payment is required at the time of pre-ordering. Payments are processed securely through our website. Please ensure your payment details are correct to avoid delays.

4. Cancellations and Refunds: Pre-order cancellations can be made up to 7 days after placing the order. To cancel, please contact our customer service team at Refunds will be processed to the original payment method within 10 business days of cancellation. After this period, pre-orders cannot be canceled, and payments are non-refundable.

5. Changes to Orders: If you need to make changes to your shipping address or order details, please contact us within 7 days of placing your order at We cannot guarantee changes after this period.

6. Limitations of Liability: Black Culture Candles is not responsible for delays outside of our control, such as shipping delays caused by carrier issues or adverse weather conditions. In the event of a significant delay, customers will be notified and offered the option to cancel their order for a full refund.

7. Customer Satisfaction: Your satisfaction is our priority. If you have any concerns or issues with your received product, please contact us within 7 days of receipt to address any matters of quality or damage.

By placing a pre-order for the Eclipse Candle, you acknowledge and agree to these terms and conditions. We're excited to bring a piece of our heritage and joy into your home with our Eclipse Candle. Thank you for your support and for celebrating Joy, Culture and Connection through scent with us.